FAQ
Please see our list of Frequently Asked Questions. If you cannot find an answer to your inquiry, please contact us!
frequent questions and answers
How long will it take for my order to arrive in Hawaii?
Transit times vary by island. Average transit is 5-10 days once loaded on a vessel.
What happens if my furniture is damaged?
OSE has an experienced team of furniture medics.
Do you ship to Hana Hi?
Yes we ship to all Zip codes in AK, Hi and PR
I live on a 4th floor apartment. Can you deliver to my unit?
Yes we can make long stair carries or hoist to an outside door.
I have a granite table that weights over 800lbs. Can you ship this?
Yes our experienced team of delivery experts can deliver just about anything regardless of weight or size.
Can I get a rate quote online?
Yes we offer online rate quotes base on the actual weight of the product. (add a link to get a quote)
Can I track my order online?
Yes you can track your order using your BOL # : ShipmentTracking
Can I pick up my shipment from your facility?
Yes. Will call service is available. Please contact us for details.